Returns and Shipping


Thanks for shopping with us!

You have 30 days to return an item from the date you received it.

To be eligible for a refund, your item must be unused, in the same condition that you received it and in its original packaging. 

If you'd like to return or exchange your order, no problem, please contact us at

Please do NOT attempt to send your order back to us without previous authorisation from Customer Service.  All orders returned without prior authorisation will not be accepted so make sure you email us at with your returns enquiry beforehand.



Standard 2-5 Day Delivery £3.50

Express Next Day Delivery £7.80

All orders are processed Monday to Friday (excluding public holidays) in their respective regions. While every effort is made to ship orders on the day they are placed, due to being a small and independently owned company, this cannot always be guaranteed. 

Please type your postage address carefully, any user errors are not the responsibility of Habitat UK.